Shop Policies

Ordering
By ordering from The Cemetery Witch you agree to the policies contained on this page.

Packaging
All items are created with care, consecrated under a Full Moon, and packed with love.

It takes a lot of packaging to get your parcel to you safely. As a result, a mixture of both new (outer) and recycled packaging (inner) is used. Please don't be alarmed if you see some bubble wrap - it will have been around the world already.

Postage & Packaging Costs
Domestic shipping is calculated by weight. Currently, small parcels are a set price of £5.09 up to a weight of 2kg, meaning the more you buy, the better overall value the shipping cost.

International shipping is also calculated by weight. A Tracked & Signed service is used where available. It is tracked in the U.K. and a signature is required on delivery. This affords protection to both The Cemetery Witch, the Seller, and to you, the Buyer. 

Shipping & Tracking
Parcels are shipped after they have been prepared and packed, and orders are handled in the order they come in. Due to Brexit, all orders leaving the UK now need a customs declaration form, adding extra time to the process.

Shipping Times
Please note that once a parcel has been taken to the Post Office and shipped the amount of time it takes to get to its destination is not within The Cemetery Witch's control.

Customs Charges
The Cemetery Witch is NOT responsible for any customs charges on the end of the Buyer.

Missing Parcels
If a parcel goes missing after it has been delivered, you will need to take it up with your local Post Office, seeking compensation from them where necessary, as lost parcels will not be replaced.

Prohibited & Limited Items
It is not possible to send packages containing foodstuffs, leaves, seeds, herbs, spices, or liquids within the postal system to many countries. If an item is not available for shipping in your country it will most likely be due to these Import/Export rules.

Can't See Your Country? 
We ship worldwide. If your country is not on the list and you would like to order please let us know.

Respecting Cultural Practices
The Cemetery Witch respects the cultures, religions, and practices of others, and aims to avoid cultural appropriation. As a result, The Cemetery Witch does not sell any products not relating to her own practice.

The Cemetery Witch does NOT sell White Sage or Palo Santo in any product. Witch Kits include a Taos Sage Smoke Wand for smoke cleansing, which is made from a type of Artemisia.

Ethical Sourcing
Crystals are ethically sourced, and all materials used are sourced from as close to home as possible.